Privacy Policy
Effective Date: 07-31-2024
Introduction
Welcome to Primecare Analytics (“we”, “us”, and “our”). We specialize in developing custom analytics solutions and software for the senior living industry. Our advanced AI technologies are designed to enhance decision-making, streamline operations, and improve patient care, specifically tailored to meet the needs of senior care providers. This Privacy Policy outlines our practices regarding the collection, use, and protection of your personal information when you use our services, visit our website https://primecareanalytics.com/, or interact with us in other ways.
Our Commitment to Data Privacy
We are committed to maintaining the confidentiality, integrity, and security of personal information about our current and prospective clients. We implement robust security measures and cutting-edge technologies to protect your data from unauthorized access, use, or disclosure.
Scope of This Policy
This Privacy Policy applies to all personal and business information collected through our websites, products, and services. It covers how we collect, use, disclose, and protect this information. This policy is integrated into our Terms of Service or Customer Agreement which also applies to your use of our services.
Information We Collect
- Personal Information: This includes names, email addresses, job titles, and contact details that you provide directly when you register for our services, subscribe to our newsletters, participate in our webinars, or contact customer support.
- Business Information: Details about your business activities, company size, demographic data, and other relevant information that helps us to customize our solutions.
- Usage and Device Information: When you access our services, we automatically collect information about your device and how you use our services, such as your IP address, browser type, and interaction with our applications.
Use of Information
We use the information we collect to:
- Deliver and improve our customized solutions.
- Provide support and respond to your inquiries.
- Conduct research and analysis to enhance our services.
- Communicate important notices and updates about our services.
Sharing of Information
We may share information with service providers who assist us in our operations and with business partners who help us offer tailored products. We ensure these parties are bound by confidentiality agreements and do not use the information for any other purpose.
Special Notices
- California Residents: If you are a California resident, you have specific privacy rights under the California Consumer Privacy Act (CCPA). You may request information about the collection, use, and disclosure of your personal data. We do not sell personal information to third parties.
- European Residents: For residents of the European Economic Area (EEA), our processing of your personal data is in compliance with the General Data Protection Regulation (GDPR). You have the right to access, correct, or delete your personal data, and we ensure lawful processing based on consent or other legal grounds.
Data Security
The protection of your Personal Information is a priority for us. To safeguard your data, we have implemented a comprehensive set of multi-layered technical, physical, and procedural security measures. For instance, all Personal Information is encrypted during transit and while at rest, utilizing robust encryption technologies. We also deploy proactive monitoring systems and other tools designed to prevent unauthorized access to your data.
Additionally, we engage with third-party security experts to ensure that our security measures remain at the forefront of technological advancements. These experts conduct annual audits of our security and privacy practices, helping us maintain high standards of data protection.
However, it is important to recognize that no security system is infallible, and there is always a certain level of risk associated with internet-based data transmissions. The security of our services also relies on your diligence in protecting your Personal Information.
Should you have any concerns about the security of your Personal Information, or if you encounter any security issues, please do not hesitate to contact us at [email protected]. If you are reporting a security issue, please provide as detailed a description as possible, including any supplementary information that may assist in addressing the concern.
For assistance with accessing your account or any other security inquiries, please reach out to us directly at [email protected].
Modifications to This Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any changes signifies your acceptance of our updated Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at [email protected].
By using our services, you agree that we may use and disclose any suggestions, ideas, concepts, or information you provide to us related to the Privacy Policy, our business operations, or any other topic. This will be done without any obligation or compensation to you or any third party.